THE FINE PRINT -OUR PRIVACY POLICY
Complete Men’s Privacy Policy is listed below, and applies to all personally identifiable information that you provide to Complete Men through our website at https://completemen.org.au/ . References to "Complete Men", "we", "us" or "our" are references to: The Complete Men Foundation, a Health Promotion Charity of PO Box 5412, Q SuperCentre QLD 4218, Australia.
Please also review Complete Men’s Terms of Use (the "Terms of Use"), which incorporate this Privacy Policy and govern your use of the Site. Complete Men may change this Privacy Policy periodically. Please review our Privacy Policy regularly to be sure you are fully current with our practices and procedures in this area. If we make a material change that will affect the way that we use personally identifiable information that we already have collected about you, we will endeavour to notify you by posting a notice on our Site and/or sending an email to our database of users. We will post the last date of any change to this Privacy Policy at the bottom of this page. Your continued use of the Site will be subject to the then-current Privacy Policy. The following discloses our information gathering and dissemination practices for the Site:
Overview - As part of the normal operation of the Site, we collect and, in some cases, may disclose personally identifiable information about you. This Privacy Policy describes the information, including personally identifiable information that we collect about you and what may happen to that information.
Information We Collect - We may collect your name, address, email address, telephone number, and other personally identifiable information you submit in connection with registering for or enquiring about a program or event. We also collect information from you if you contact us for any purpose. The scope of the information that we collect will be based on your particular inquiry. In addition, we automatically track certain information based upon your behavior on the Site using "cookies" and other devices (described below).
Our Use of Your Information - Our primary goal in collecting your information, including your personally identifiable information, is to provide you with a smooth, efficient, and customised experience. This allows us to provide services and features that are most likely to meet your needs, and to customise the Site and our services to make your experience easier. We use personally identifiable information in the files we maintain about you, and the other personally identifiable information we obtain from your current and past activities on the Site to provide you with services; resolve disputes; troubleshoot problems; enforce the Terms of Use; analyse usage of the Site; improve our content and product offerings; customise content, layout, and offerings on the Site; to respond to your inquiries, and for other customer services purposes. We also may use your information for legal purposes, to protect our rights and interests, our Site, and other users of our Site and services. As discussed below, we also may use your personally identifiable information for marketing purposes.
Marketing - We will use your personally identifiable information for marketing purposes. Among other purposes, we may send you communications via email, including promotional communications about products and services that we believe would be of interest to you. You may opt-out of the receipt of marketing communications from us by following the link contained in the email. Please note that it may take up to 10 days to process your request. If you opt out of receiving marketing communications from us, we will continue to send administrative notices and communications relevant to your use of the Site to you via email. You will also receive email confirmations if you register for an event online, subscribe to services, or update records information.
Our Disclosure of Your Information - We do not sell or rent your personally identifiable information to third parties for their own marketing purposes. We may disclose the information that we collect about you, including your personally identifiable information, as follows:
Service Providers. We may share your personally identifiable information with third party service providers that provide services on our behalf. To the extent that these entities have access to your personally identifiable information, we will take reasonable steps to ensure that they treat it at least as protectively as they treat personally identifiable information they obtain from their own customers, users or members, and in accordance with applicable law.
Affiliates. We also may share your personally identifiable information with our affiliates to assist us in providing services to you, and, where applicable, to notify you about products and services that may be relevant to you.
Joint Venture Partners. We also may share your information with our joint venture partners to assist us in providing services that we both make available to you.
In Response to Legal Process/To Protect Ourselves and Others. We may disclose your personally identifiable information to the government, law enforcement agencies, or third parties to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena. We also may disclose your personally identifiable information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which we are involved.
Business Transfers. If Complete Men, its subsidiaries, affiliates, joint ventures or any combination of such, is acquired by or merged with another organisation, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information that we have collected about you, including your personally identifiable information, to the other organisation.
Aggregate Data. We may aggregate (gather data across all Authorised Users) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes.
Credit Card Information. We do not store credit card details nor do we share your credit card information with third parties for any purpose other than the provision of the requested service.
Research. When providing us with data while attending or registering for a program or event, you give us permission and consent to us using your data for research studies related to men’s mental health or research related to our mission as a health promotion charity. All data will be anonymised before it will be used and no information to identify you will be provided to any researchers.
Health Research - When providing us with data while attending or registering for a program or event, you give us permission and consent to us using your data for research studies related to men’s mental health or research related to our mission as a health promotion charity. All data will be anonymised before it will be used and no information to identify you will be provided to any researchers
Cookies and Other Tracking - We use cookies and other tracking mechanisms to collect information automatically about visitors to our Site. Specifically, we track the total number of visitors to our Site, the number of visitors to each page of our Site, the URL from which you came to the Site, the URL to which you transfer after using this Site, the browser type and IP addresses. We may analyse this data for trends and statistics in the aggregate, but such information will be maintained, used, and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyse trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use.
Cookies are small files placed on your hard drive that assist us in providing customised services through the Site. We also offer certain features that are only available through the use of a cookie, for example event registration. Cookies can also help us provide information that is targeted to your interests and to personalise your user experience. There are two primary types of cookies: Session cookies and persistent cookies. Session cookies are automatically deleted from your hard drive at the end of a session. We may use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.
Site Analytics. We work with third party service providers who use the technologies described in this section and other tracking means to conduct analytics to help us track and understand how visitors use our Site. For example, we use a variety of third party web analytics, including Google Analytics, to help us improve our Site's performance and user experiences.
Third Party Applications - Third party applications may be available on our Site. The owners or providers of those third party applications may collect information from you. Their collection of information is bound by their own information collection policies and practices. We are not responsible for the collection and use of your information by third parties.
Retention and Storage of Data - We will retain in our files and databases personally identifiable information for as long as necessary for our business purposes, such as to resolve disputes, troubleshoot problems, as required by law, or to enforce the Terms of Use or this Privacy Policy. The data that we collect from you may be transferred to, and stored in the cloud, at a destination outside Australia.
Links from our Site - This Privacy Policy does not apply to any personally identifiable information that you may provide to third parties, such as through other sites linked to the Site. Please be aware that if you choose to visit such third party sites, you should contact such third parties directly to determine their respective privacy policies because that third party's privacy policy, and not Complete Men's, will govern your activities and any personally identifiable information you disclose while visiting the third party site.
Security - Complete Men will use reasonable security measures to safeguard the confidentiality of your personally identifiable information, such as "firewalls," Secure Socket Layers (SSL), and other physical and electronic security measures where appropriate. However, you agree and acknowledge that "perfect security" does not exist on the Internet. Although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our Site: any transmission is at your own risk. Once we have received your information we will use reasonable procedures and security features to try to prevent unauthorised access.
User Generated Content - Certain portions of our Site, such as our blogs and forums, may permit user generated content. If you post content to our Site, all of the information that you post will be available to other persons visiting the Site. Your posting becomes public and we cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
Accessing and Changing Your Personally Identifiable Information – Questions and Updates - If you would like to request a change to any information we may hold, please contact us via the contact section of our website at https://completemen.org.au/contact or write to us at PO Box 5412, Q SuperCentre QLD 4218, Australia. Also, if you have any questions or suggestions about our privacy practices, please feel free to contact us as set out above.
This Privacy Policy is effective from and was last updated November 12th, 2022